Privacy Policy
Last updated: June 2025
Liam Balloch Therapy Services is committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, stored, and protected, and outlines your rights under the UK General Data Protection Regulation (UK GDPR).
1. Who I AmMy name is Liam Balloch, and I offer private counselling services based in the UK. I am the data controller responsible for handling any personal data you share with me.
You can contact me at:
📧 [email protected]
📞 07391963502
2. What Personal Information I CollectI may collect and store the following information:
3. How I Use Your InformationI use your information to:
4. Legal Basis for Processing Your DataYour data is processed under the following lawful bases:
5. Sharing Your InformationYour data remains confidential. I will never sell your data.
Information may be shared only:
6. Data RetentionI keep your information only as long as necessary:
7. How Your Data Is Kept Safe
8. Your Rights Under the UK GDPRYou have the right to:
9. Cookies
My website uses cookies. Please see the Cookie Policy for more details on how cookies are used and how to manage them.
10. Updates to This Policy
This Privacy Policy may be updated periodically. The most recent version will always be available on this website.
Last updated: June 2025
Liam Balloch Therapy Services is committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, stored, and protected, and outlines your rights under the UK General Data Protection Regulation (UK GDPR).
1. Who I AmMy name is Liam Balloch, and I offer private counselling services based in the UK. I am the data controller responsible for handling any personal data you share with me.
You can contact me at:
📧 [email protected]
📞 07391963502
2. What Personal Information I CollectI may collect and store the following information:
- Your name and contact details (email, phone number)
- Basic information shared when enquiring about therapy
- Sensitive information related to your mental health and therapy needs
- Information you provide in contact forms or during booking
- Technical information like your IP address (via cookies)
3. How I Use Your InformationI use your information to:
- Respond to enquiries
- Provide therapeutic support
- Maintain secure records
- Fulfil legal, insurance, and professional obligations
4. Legal Basis for Processing Your DataYour data is processed under the following lawful bases:
- Contract – to provide counselling services
- Consent – when you voluntarily provide your details
- Legal obligation – for insurance or safeguarding purposes
- Legitimate interests – to manage and grow my therapy practice
- Vital interests – in emergencies or serious risk situations
5. Sharing Your InformationYour data remains confidential. I will never sell your data.
Information may be shared only:
- With professional supervisors (anonymised)
- With emergency services if there is risk of harm
- As required by my insurance provider or by law
6. Data RetentionI keep your information only as long as necessary:
- Therapy records: up to 7 years after our work ends
- Contact form enquiries: up to 12 months
- You may request earlier deletion, unless legal or ethical guidelines require otherwise
7. How Your Data Is Kept Safe
- Digital files are stored on secure, encrypted devices
- Emails are accessed through password-protected services
- Paper notes (if used) are stored in locked cabinets
8. Your Rights Under the UK GDPRYou have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion (in certain cases)
- Restrict or object to how your data is used
- Request a copy of your data
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
9. Cookies
My website uses cookies. Please see the Cookie Policy for more details on how cookies are used and how to manage them.
10. Updates to This Policy
This Privacy Policy may be updated periodically. The most recent version will always be available on this website.
